Privacy Policy for Bagheeraa Store
Last Updated: September 14, 2025
At Bagheeraa Store (accessible at bagheeraastore.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide you with a seamless shopping experience and improve our services:
a. Personal Information
- Contact Information: Name, email address, phone number, and shipping/billing address provided during account creation, checkout, or customer support interactions.
- Payment Information: Credit/debit card details, UPI IDs, or other payment method details processed through secure third-party payment gateways.
- Account Information: Username, password, and preferences if you create an account on our website.
- Order Information: Details of products purchased, order history, and transaction details.
b. Non-Personal Information
- Browsing Information: IP address, browser type, device information, operating system, and pages visited on our website.
- Cookies and Tracking Data: Data collected through cookies, web beacons, or similar technologies to track user behavior, preferences, and website performance.
- Usage Data: Information about how you interact with our website, such as search queries, product views, and time spent on pages.
c. Information from Third Parties
- We may receive information from third-party service providers, such as analytics providers, advertising partners, or social media platforms, when you interact with our website through their services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, returns, and refunds.
- Account Management: To create and manage your account, provide personalized recommendations, and maintain your order history.
- Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
- Marketing and Promotions: To send you promotional emails, newsletters, or SMS about new products, offers, or discounts (you can opt out at any time).
- Website Improvement: To analyze website usage, improve functionality, and enhance user experience.
- Fraud Prevention: To detect and prevent fraudulent activities or unauthorized transactions.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted third-party service providers (e.g., payment processors, shipping companies, or IT service providers) who assist in operating our website and fulfilling orders. These providers are bound by confidentiality agreements and use your data only for the specified purpose.
- Legal Requirements: When required by law, court orders, or government authorities to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: When you explicitly consent to sharing your information, such as for marketing partnerships.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and login details.
- Analyze website performance and user behavior.
- Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Secure storage of payment information through trusted payment gateways.
- Regular security audits and updates to our systems.
While we strive to protect your data, no online platform can guarantee absolute security. Please safeguard your account credentials and report any suspicious activity to us immediately.
6. Your Rights
Under applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us.
- Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us at support@bagheeraastore.com.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment gateways. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Order-related data is retained for 7 years to comply with tax and accounting regulations.
- Account information is retained until you request deletion or your account becomes inactive for 2 years.
9. International Data Transfers
Your data may be processed or stored in servers located outside India by our service providers. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Please review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Bagheeraa Store
Email: support@bagheeraastore.com
Address: Shop No. 30-31, U.G.F, Mirza Tower, Lovelane, Near Leela Cinema, Hazratganj, Lucknow, Uttar Pradesh, India
Phone: +91 6390008686
We will respond to your inquiries within a reasonable time frame, as required by applicable laws.
By using Bagheeraa Store, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.